Discourse Discover: Knowledge Base Through Conversation
Welcome to our Discover Roundup, where we highlight communities doing creative and inspiring things with Discourse.
This month, we’re focusing on a particular kind of community: knowledge bases built on ongoing conversation. These communities prove that when you give people the right structure and tools, shared knowledge compounds. Peer support and troubleshooting becomes searchable, expertise becomes accessible, and every solved problem becomes a permanent resource.
Retool
Retool’s forum is a great example of a knowledge base shaped by real troubleshooting. The community is full of practical questions about queries, components, and how to get specific workflows working. Users often share screenshots or snippets of what they’ve tried, and the replies built on that context turn topics into mini case studies.
The forum is organized into clear product areas like Discussion, Community Show and Tell, Queries and Resources, which makes it easy for users to scan for answers or jump directly into the kind of problem they’re facing.
Atlassian Developer Community
The Atlassian Developer Community is a hub for developers asking questions and sharing knowledge about Atlassian’s platform. The community is organized into areas like Forge, Connect, Jira, Confluence, Bitbucket, and Marketplace Apps, which helps developers quickly find the right place to post or search for solutions.
Many questions include code snippets, API calls, and detailed examples of what a developer has tried so far. Replies often build on that context, offering alternative approaches, clarifying platform behavior, or pointing to relevant documentation and changelogs.
freeCodeCamp
Preparing for a career as a developer is tough to do alone, but the freeCodeCamp forum is ready to help. It brings learners together to ask questions, share code, and build the skills that prepare them for careers in software development. The forum is organized into categories like JavaScript, Python, Backend Development, and Career Advice, which helps people find the right place to post or browse existing discussions.
Many conversations go beyond simple fixes. Members explain their reasoning, share alternative approaches, and link to helpful learning resources.
Discourse Discover highlights communities that show what's possible when you combine thoughtful platform design with engaged users. We're looking for forums that have built something interesting, whether that's a thriving knowledge base, an active developer community, or a space where meaningful conversations happen at scale. If you're running a Discourse community and you’re ready for your close up, reach out to us at marketing@discourse.org.
We'd love to hear what you're building!