community management 20 Community Metrics Explained Understanding the language of community metrics gives you a leg up when communicating your community’s value to stakeholders. It also helps you identify what’s working, where to improve, and how to make data-driven decisions that strengthen your strategy. That starts with knowing the right metrics—what they measure,
community management A guide to selecting the right metrics for your community How do you know if your community is having a positive effect on the broader organization it represents? Where do you turn when you have to defend the existence of your community? Metrics. They tell the story of your community’s impact. If you are unsure where to begin, identifying
updates Unpacking Discourse 3.4 Here at Discourse, we’re always striving to make community management easier. That’s why Discourse 3.4 has introduced a more consistent admin experience, a simplified signup and login flow, mobile app improvements, and AI-powered tools to fight spam and help manage your community. Beyond product improvements, we’ve
success stories Sonar's 25-Cent Solution to Spam Detection “As soon as we turned it on, it was night and day.” - Colin Mueller, Community Manager at Sonar, describing the impact of implementing Discourse AI to address a sudden and disruptive spam attack. About Sonar Sonar, the creators of SonarQube, have been helping developers write better code for over
community management The importance of data ownership for community leaders A community’s data is more than just numbers and names; it reflects the community’s pulse—what members care about, discuss, and engage with. This data includes all of the knowledge generated through those discussions which should be a lasting resource, always accessible to your community. However, many platforms
use cases Discourse: A Team Collaboration Tool While Discourse is widely recognized as powerful open-source forum software, Discourse has also served as our primary workplace/team collaboration tool from the very beginning. Many other companies and organizations have found incredible value in using it the same way. In this blog post, we share insights on how companies,
updates Introducing the new Starter Plan! We’re excited to announce the new Starter plan, the easiest and fastest way to launch a community with Discourse. Starter offers public or private sites with unlimited members at $20 a month! Our vision is to empower everyone to create vibrant online spaces where people can connect and share
success stories Celebrating a Decade of Discourse Happy Anniversary to us! On August 26, 2014, we released Discourse v1.0 and introduced hosting services. We have been full throttle ever since. Now that we’ve hit this milestone we’re taking a look back to see how far we’ve come. Discourse milestones and achievements: 100% Open
updates Celebrating Discourse 3.3 Discourse 3.3 is here! This new release contains powerful new features to enhance the discoverability of your community and the content within it. With Discourse Discover, members can easily find and join your community, even when on-the-go by using the Discourse Hub mobile app. Additionally, the new Hot topic
success stories How Revolut built a thriving community with Discourse Every day, customers are building, growing, and managing successful communities powered by Discourse. Today, we're highlighting the Revolut Community, a remarkable success story inspired by true Revolut fans who organically emerged on social media. With consumers at the heart of everything they do, Revolut wanted to create a
updates Discover: A New Way to Engage with Discourse Communities We are excited to announce the official launch of Discourse Discover! Our brand-new initiative answers the question: Who else is using Discourse? Discover and connect with Discourse communities from technology and gaming to niche hobbies and interests. Explore new communities Online communities have become an integral part of our digital
success stories A Warm Welcome to Spiceworks! We are thrilled to share the move of the Spiceworks community to Discourse! All about Spiceworks As a professional network for the IT industry, Spiceworks offers the latest IT news, a variety of management tools, and a thriving community. When you visit their community you can explore a variety of
success stories Why DevX innovator Okteto migrated from Slack to Discourse In software development, access to a collaborative community can be a game-changer as it enables shared problem-solving and continuous learning. We connected with Ramiro Berrelleza, the founder of Okteto, who launched his company with a clear vision: to "help software teams ship value faster by automating their development experience.
remote work Leveraging Community to Build A Culture of Inclusivity in Remote Workplaces Building an intentional workplace community is one of the best tools that we have found to support our people in feeling connected to something that is even greater than the work we do together. Last year, our wonderful co-CEO Hawk was the keynote speaker at CMX Summit 2023 Shine. She
updates Celebrating Discourse 3.2 Discourse 3.2 is complete! This release includes significant improvements to chat, new AI powered features, and many updates for admins and moderators. We’re making it easier to participate in meaningful conversations on the go with Discourse Chat, including an improved mobile experience. You can now see all the
updates Related Topics: Enhancing Content Exploration At Discourse we are always working to elevate your community experience. Our Discourse AI modules are designed to make both the management and member experience of your community easier, simpler, faster, and hopefully, more fun. We previously introduced AI Bot, a feature that will answer any questions you have in
success stories Community Monetization: How eCommerceFuel Monetized their Niche Community At Discourse, our users form the heart of what we do. While our forum and online community tools are free and open-source, we also offer hosting services for those who want a smoother setup and management experience. When you factor in the additional costs of community managers and other staff,
updates Introducing AI Bot Our Discourse AI modules are designed to make your community experience easier, simpler, faster and hopefully, more fun. Today, we’re excited to announce the “AI Bot” module, which uses the power of conversation to help you get any of your questions, suggestions, recommendations, or comments answered in seconds. All
community management Online Community Engagement: Understanding Lurkers In a time where connection and belonging have never been more essential, online communities have the potential to offer members the remarkable gift of being seen and heard. These virtual spaces, with their vast reach and diverse participants, offer a platform where individuals can share, learn, and engage like never
success stories How STEM-Away® Connects Students from over 400 Colleges to Opportunities using Discourse Starting With a Vision Transitioning from academics to the professional world can present a challenge for students as they embark on the search for meaningful employment. Debaleena Das, founder of STEM-Away® , understands this challenge. When first imagining STEM-Away® , Debaleena envisioned a platform that empowers students with real-world experiences. STEM-Away® aims
updates Discourse 3.1 is here! Today, we are pleased to announce Discourse 3.1! Filled with features for members and admins alike, this version includes chat threads, a more customizable sidebar, improved search and numerous other improvements. This release is accompanied by the launch of our Discourse AI plugin, embracing the power of emerging large
success stories How Lawrence Systems Built a Thriving Community using Discourse Discourse allows you to build the community the way you want and it allows you very strong control over that community and I think you grow a better community. The internet has long served as a virtual gathering place where individuals seeking answers and information naturally gravitate towards forming communities.
technology Running Ruby 3.2's YJIT in Production at Discourse At Discourse, we have been eager to adopt YJIT ever since Shopify’s Ruby & Rails Infrastructure team declared it production-ready. After witnessing promising local benchmarks, we began running our production Rails applications with Ruby 3.2’s YJIT enabled on selected clusters in early May 2023. We then spent
success stories How The OT Potential Club Used Discourse to Turn Their Low-Cost MVP into a Thriving Community “I remember in our early discussion, we were looking at around $100,000 to build out the features we wanted. But, with Discourse, we were able to launch our MVP for $5,000 and start testing our idea right away!” Starting with a vision The OT Potential Club is a
updates Introducing Discourse AI We are happy to announce Discourse AI, the first step in integrating Artificial Intelligence with Discourse communities. Our new plugin is our one-stop solution offering both new features and enhancing existing ones. With this first release, we are shipping 7 different Discourse AI modules. These modules are designed to help
