Hawk - Discourse

How Discourse Scaled to $10M ARR With Only 1 Salesperson

It all began in 2013 with a vision – and a small team of engineers building a product that would disrupt the rapidly stagnating online forum space. While we didn’t specifically call it out at the time, we were going to market with a product-led sales strategy that we nurtured

community management

Dealing with Toxicity in Online Communities

Online communities are places where people should be able to come together to share ideas and learn from each other in an environment that is safe and enjoyable to participate in. In healthy communities, members follow established guidelines and norms to create a culture of collaboration and mutual support. Occasionally

use cases

How Does Team Discourse Use Discourse?

Editor's note: Updated February 9, 2023 to reflect that Discourse now has a chat feature that we use internally. As we claim on our website, we use Discourse as our primary team coordination tool to build… Discourse! * Collaboration Tool * Product Management * Task Management * Support Ticketing * Knowledge Base Collaboration

design

It's Time We Talked About Tags

Consider the typical sections of a daily newspaper: Arts, Sports, Business, Travel, Local, and World. Any given article belongs to just one of those sections, and the content in each section is quite different, such that some people, for example, may only ever read the Sports or Business sections. These