Discourse Discover: How Top Tech Brands Run Their Communities)
Welcome to our Discover Roundup, where we highlight communities doing creative and inspiring things with Discourse!
This month's theme: world-leading tech brands running their communities on Discourse. HubSpot, Roku, and OpenAI each reach millions of customers, and they've invested in forums where those customers learn from each other alongside official support.
1. HubSpot Community
HubSpot's community is where marketers, salespeople, RevOps teams, and developers who run their businesses on the CRM go to ask questions. After a decade on their previous platform, HubSpot has found a home they love on Discourse.
Smart CRM & Sales, Marketing & Content, and Customer Success & Service cover everyday platform use, while HubSpot Developer Support takes the builder side, split into APIs & Integrations for connecting HubSpot to other tools and CMS Development for custom modules and themes. A separate Ideas board is where people submit and vote on feature requests.
HubSpot Community on Discourse
2. Roku Developers
People building channels and apps for Roku devices use this forum to work through streaming playback, the SceneGraph framework, the publishing process, and the hardware knowledge required to ship to millions of TVs.
Roku Developer Program keeps an active build-and-debug discussion going, Announcements hosts official platform news, and the archive section holds years of resolved threads that still appear in search results. Tags like bug-report and roku-developer-program sort everything you need to know by subject.
3. OpenAI Developer Community
Developers building on OpenAI's API come here to compare notes, debug, and figure out how to get models to behave. The community runs the forum itself, and both developers and OpenAI staff post in the threads.
The categories follow how people work: API for questions and best practices; Prompting for sharing and refining prompt design; GPT builders for custom GPTs and tools; and Documentation for feedback on the official docs. New posters are steered to the right category and asked to search first, which keeps duplicates down and makes the archive well worth reading!
OpenAI Developer Community on Discourse
We're looking for forums that have built something interesting, whether that's a thriving knowledge base, an active developer community, or a space where meaningful conversations happen at scale.
If you're running a Discourse community and you're ready for your close-up, reach out to us at marketing@discourse.org.
We'd love to hear what you're building!
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