A Strategy For Making the Most of Community Health Metrics Community health metrics can be overwhelming and trying to track everything is probably not going to deliver the results that you are hoping for. So which ones should you choose and how do you use them to your best advantage? I am going to share something rather embarrassing with you…
community management Why Your Community Didn't Take Off (and How to Fix it) Spoiler: It can't compete with Netflix. Too often we hear from customers who have tried and failed to get their community off the ground. They put in time and effort getting it all set up and then find that it's a constant struggle to keep up engagement. That can feel