people - Discourse

Why Customer-Facing Experience Makes Better PMs

My first tech job was on the customer support desk for a telecommunications software company, where I spent my days answering support tickets and troubleshooting issues over the phone. As I moved through various support roles, I developed skills that would eventually lead me to my current career as a

people

Behind the Scenes: Our 2025 Prague Meetup

Every year, we bring our fully remote team together for a week-long meetup. In September 2025, 87 of us gathered in Prague for an unforgettable experience in the only way we know how — chaotic, wholesome, and inspiring. As a company spread across 22 countries, we believe an in-person meetup isn&

community management

The Hawk Origin Story (A Community Builder’s Privacy Paradox)

The Paradox Defined The privacy paradox is the delta that exists between our attitude towards protecting our personal privacy and reality of the way we behave online. Had I known about this incongruity when I first encountered the internet, I might have done things differently. My story started innocently enough

people

How we help enterprise communities do more with Discourse

We know that building community isn’t one-size-fits-all. Every organization has its own voice, values, and vision, and your community platform should be able to accommodate yours. Our out-of-the-box software is powerful, and when your community needs something custom, its flexibility means you’re not stuck waiting on a product

community management

Less vs. More: The Battle for Better Communities

We live in a world where more is more. People are cranking out more content, posting more to social media, watching more movies, eating more food… abundance is the name of the game, it would seem. But… more doesn’t always mean better, especially when it comes to communities. A

people

Discourse team grows to 50

It's been a long, long time since we wrote about growing our team to 20 [https://civilized-discourse-construction-kit-inc.ghost.io/2017/11/discourse-team-grows-to-20/] . The last few years have been good to us and as a result, we've grown steadily and have also continued giving back to open

people

Discourse team grows to 20

Over the last few months we’ve added a whopping 9 members to the Discourse team! We held off on any big announcements until our new team page [https://www.discourse.org/team] was ready for primetime. Behold the first twenty! Drawings courtesy of the excellent Nick Staab [https://www.

people

Moving from Facebook Groups to Discourse

The following is a guest post by Martin Eriksson @meriksson [https://meta.discourse.org/users/meriksson/] Update: Unfortunately due to changes to Facebook's API it is no longer possible to extract Facebook data for migration. If you're considering using Facebook Groups as a platform, check out

people

Discourse Team Grows by 50%

The Discourse team has grown slowly: * Jeff, Robin, Sam, Neil [https://blog.discourse.org/2013/02/the-discourse-team/] launch team (Feb 2013) * Régis [https://blog.discourse.org/2013/09/welcome-regis-hanol-to-the-discourse-team/] joins (Sep 2013) * Arpit [https://blog.discourse.org/2015/05/welcome-arpit-jalan-to-the-discourse-team/] joins (May 2015) Look at any successful open source project,

people

Welcome Arpit Jalan to the Discourse team

It's been almost two years since someone joined the Discourse team, but we're speeding things up this year as our hosting service expands. Today we'd like to officially welcome Arpit Jalan from Jodhpur, India to the Discourse team. Here's what you need

people

We're Hiring a Sysadmin

> Update: As of June 1st, 2015, this position is now filled. Discourse has been growing by leaps and bounds, and we're deep into the 1.3 release [https://meta.discourse.org/t/discourse-version-1-3/22046], which has some exciting new features. Along with this growth, there have been

people

Welcome 2014 Discourse Interns!

I'm pleased to announce the Discourse team now has two interns. Arpit Jalan (@techapj) Arpit hails from Jodhpur, India [http://en.wikipedia.org/wiki/Jodhpur]. We met Arpit on meta.discourse [https://meta.discourse.org/users/techapj/activity], where he produced an amazing beginner's how-to guide

people

Discourse Team Building Exercise 2013

Discourse is a distributed team on several different continents and time zones. In fact, some of us have never even met in real life. Until the Discourse Team Building Exercise 2013, that is. (Pictured from left: Robin, Régis, Neil, Sam) The whole Discourse team flew in to San Francisco for

people

Welcome Régis Hanol to the Discourse team

The Discourse Team has always been intentionally small. We did have plans to add a team member sometime after the public launch. But we wanted just the right person, someone brave enough to take on the risk of a project as broadly ambitious as Discourse, someone willing to prove to

people

The Discourse Team

Discourse wouldn't be what it is without the crack team we assembled. It's kind of amazing how this plan came together, but any plan is only as good as the people working on it. I'm Jeff Atwood. You may know me as the programmer