Discourse (Page 2)

Why SailPoint Chose Discourse's Professional Services to lead their Redesign

Discourse offers a variety of professional services to our Enterprise hosted customers. We had the opportunity to collaborate with SailPoint on their developer community redesign. We spoke with Jordan Violet, Head of Developer Relations at SailPoint about their experience with using Discourse and with our design team. Who is SailPoint?

updates

Discourse 3.0 is Here!

Today, we’re excited to announce the release of Discourse 3.0! We are bringing our customers and users some major new capabilities to enable communities to have thoughtful, purposeful discussions online. This new release includes real-time chat and user status to enable more informal communication, a customizable sidebar for

tools

Looking Back with the Yearly Review Plugin

As we enter the holiday season we start to look back and reflect on all the things that we have or haven’t accomplished (RIP my diet resolutions) in the last year. At Discourse our Yearly Review plugin creates a topic on January 1st every year that shows the activity

community management

Dealing with Toxicity in Online Communities

Online communities are places where people should be able to come together to share ideas and learn from each other in an environment that is safe and enjoyable to participate in. In healthy communities, members follow established guidelines and norms to create a culture of collaboration and mutual support. Occasionally

success stories

How Elastic Bolsters Community Support with Discourse Automation

The Elastic community has been around for longer than the company itself and includes users, contributors, and customers of Elasticsearch and the Elastic Stack products which are available as “free and open” [https://www.elastic.co/about/free-and-open] as well as paid offerings. As a continually growing community, there are

community management

Enough With the Water Bottles and T-shirts…

Everyone loves good swag, but the key to motivating the behaviours you want to see in your community is focusing on intrinsic rather than extrinsic rewards. Intrinsic motivation is based on internal incentive such as pleasure or interest, so the key to rewarding appropriately is to support those behaviours. Humans

updates

Our New Basic Plan Is Now Available. Try It Out Today!

Today, we’re adding the Basic plan to our hosting lineup for groups, clubs, teams, and other small, private communities who need more than just a chat group to connect, keep in touch, collaborate, and create a shared long term memory. On the Basic plan you get all the powerful

success stories

How Katalon Increased Community Engagement with Discourse Hosting

Every day, customers are building, growing, and running successful communities powered by Discourse. Today, we’re highlighting one of them who improved how their company engages with their external community by upgrading to Discourse hosting. We had the opportunity to speak with Sara Leslie who heads up the community and

community management

There are Two Types of Ideas – Bad Ideas and Ideas Worth Testing

While push-button solutions are quick and simple, they prevent us from really understanding the landscape in front of us, identifying how to drive improvements, and exploring the optimal pathway to success. When I trot that title line out to people, it inevitably gets an intrigued look in response, but there

community management

Not Everyone Wants to Talk to Your Community Manager

The greatest asset any business can have is good relationships with their customers, and communities are a powerful environment to not just foster those relationships, but to do so in an environment where the world can see how engaging, supportive, and kind you are. So how do you do that?

community management

Less vs. More: The Battle for Better Communities

We live in a world where more is more. People are cranking out more content, posting more to social media, watching more movies, eating more food… abundance is the name of the game, it would seem. But… more doesn’t always mean better, especially when it comes to communities. A

updates

Discourse Chat is now available. Try it out today!

Discourse Chat [https://meta.discourse.org/t/discourse-chat/230881] is now available to everyone as an open beta and is 100% free and open source [https://github.com/discourse/discourse-chat], as always. At Discourse we have long believed in the importance of asynchronous communication for the long-term health of a

community management

A Strategy For Making the Most of Community Health Metrics

Community health metrics can be overwhelming and trying to track everything is probably not going to deliver the results that you are hoping for. So which ones should you choose and how do you use them to your best advantage? I am going to share something rather embarrassing with you…

success stories

How carwow Improved Remote Work by Using Discourse

Every day, customers are building, growing, and running successful communities powered by Discourse. Today, we're highlighting one of them who improved how their company collaborates remotely with an internal community. Who is carwow? Carwow is the free, easy way to change your car online. Currently based in Europe,

community management

Why Your Community Didn't Take Off (and How to Fix it)

Spoiler: It can't compete with Netflix. Too often we hear from customers who have tried and failed to get their community off the ground. They put in time and effort getting it all set up and then find that it's a constant struggle to keep up

tools

What Is Asynchronous Communication?

If you have ever said or heard someone say “Can you just send it to me through….” In that case, you have experienced the world of asynchronous communications. Asynchronous communication is any type of communication where one supplies or requests information, and the sender has no expectation of receiving an

online community

Free Discourse Communities For Creators

We would like to help creators build their communities. If you are a creator building on the web, then you might be eligible for a free, hosted Discourse community.

remote work

The Home Office Desks of Discourse

A few of our teammates have (graciously) agreed to share a glimpse into their home workspaces, including the gear and elements of the space itself they love.

technology

Publish Your Community on the Windows Store

Did you know that you can make your existing (or brand new) Discourse site into a Microsoft Windows Store app? If you have a user base that mainly uses Windows and will benefit from the deeper OS integration, like being pinned to the taskbar or even autostarting on boot, or

getting started

Getting Started with Discourse - Part 3: Admin and Analytics

In this post, we're wrapping up our Getting Started with Discourse series. If you missed part one [https://civilized-discourse-construction-kit-inc.ghost.io/2022/02/getting-started-with-discourse-by-jono-bacon-part-1/] or part two [https://civilized-discourse-construction-kit-inc.ghost.io/2022/02/getting-started-with-discourse-by-jono-bacon-part-2/], go back and watch those first. In This Video Jono Bacon [https://www.jonobacon.

getting started

Getting Started with Discourse - Part 2: Discussions and Trust Levels

In this post, we're continuing our video series on Getting Started with Discourse. If you missed it, check out part one [https://civilized-discourse-construction-kit-inc.ghost.io/2022/02/getting-started-with-discourse-by-jono-bacon-part-1/] first! What You'll Learn In part two, Jono Bacon [https://www.jonobacon.com/] leads you through: * Starting discussions

getting started

Getting Started with Discourse - Part 1: Discourse Setup

If just getting the feel of using Discourse for the first time, you might be wondering what's the best place to start. Our friend Jono Bacon [https://www.jonobacon.com/], a leading community manager and consultant, put together a three part video series to help you master the

online community

Audience vs. Community: What's the Difference?

Audience and community are similar enough they basically seem to be the same thing. In reality, this is quite far from the truth. In this article, we're going to dive into the definitions of audience and community, the differences between the two, and how building a community may

online community

How Social Networks Differ from Communities

On the surface, a social network and an online community can appear very similar. They both bring people together to share and discuss in a digital context. But when you dig in, there are stark differences between these two. In this article, we'll unpack these distinctions, including: * Engagement

online community

Organizing Your Online Community

Organization, while it may seem straightforward, is a crucial component of building a healthy community. How effectively your community is organized can affect just how much new and existing members engage with one another. In this article, we'll unpack five tips to help you start organizing your community

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