Discourse (Page 2)

Building an Emotionally Sustainable Company

In many ways, our company seemed well-positioned for the COVID-19 pandemic. We'd already been a 100% remote company, spread across many time zones and countries. We'd learned to use tools (like Discourse!) asynchronously to communicate and work effectively. When push came to shove, though, it didn't help much. Our employees

infrastructure

Discourse Official Hosting Now Available in Canada

We are pleased to announce availability of all hosting tiers in our Canadian datacentre! Located in Toronto, customers hosted here benefit from a configuration that stores and processes their data solely in Canada. Visit our pricing page and choose the "East CA" location to spin up a free trial in

seo

Eight Tips to Improve Your Community's SEO

Helping people find your community takes time and patience. It also takes a little knowledge about search engines, how they work, and how people locate your community through them. In this article, we’re going to demystify the basics of SEO and how you can optimize your community for discovery.

online community

Facebook Groups: A Guide on When to Use Them and When to Seek Alternatives

For a fledgling community, Facebook Groups are often seen as the leading standard. They’re easy to access, come with a built-in audience, and require little to no knowledge to get started. But are Facebook Groups the only option? When might you need something a bit more powerful? In this

technology

Who's at Fault: Tracking Down Segfaults in Production

Within complex applications and hosting environments, segfaults can manifest themselves in a myriad of weird and wonderful symptoms. For Discourse the application, this may be a notification email failing to send, or an uploaded image failing to be optimized, or many other not-very-noticeable problems. In some cases, subtle bugs causing

online community

A Simple, 5-Step Strategy to Kickstart Your New Community

So you’re interested in starting a community on the Internet. Great! It might seem like the best idea to just grab your nearest social software and start talking about your passion. That’s a great way to get yourself moving, but if you’re interested in building something sustainable,

remote work

Managing Work and Workloads on Remote Teams with Discourse

We’ve done things a little differently here at Discourse since we started in 2013. Instead of being co-located in one place, we’re a globally distributed team. For the most part, we’ve removed time zones from the collaboration equation by working asynchronously. This means we communicate primarily through

online community

Five Essential Features of an Online Community Platform

Choosing the right community platform can be difficult. With the variety of feature sets available, it can be difficult to know what's most important for your community. In this post, we’re going to take a look at what we think are the five most important features to consider when

tools

Skittish: A Playful, Audio-First Space for Virtual Events and Gatherings - Cool Community Tech

Sometimes community technology is so freaking cool, you can't help but share it! This time around, we're chatting with Andy Baio, creator of Skittish, a playful, audio-first virtual space for hosting events and gatherings online. Let's get into the conversation and learn more! Tell us a little bit about who

online community

What is Online Community?

Everyone everywhere is looking for community. Sometimes community is found in person. Other times it’s found elsewhere. One of the most prominent alternative places to find community is online. So what is an online community? Let’s find out! In this article, we’ll cover: The definition of an

updates

Discourse Announces $20m Series A Investment by Pace Capital and First Round Capital

We're pleased to announce that Discourse has taken $20 million in Series A investment from Pace Capital, joined by our seed investors, First Round Capital. It's been quite a journey since our seed foundation in 2012 and the launch of Civilized Discourse Construction Kit, Incorporated. In that time, the company

success stories

How UiPath Built a Successful Product Community with Discourse

Every day, customers are building, growing, and running successful communities powered by Discourse. Today, we're highlighting one of them. Who are UiPath?UiPath, a leading enterprise automation software company, is on a mission to provide a robot for every person. It streamlines processes, uncovers efficiencies, and provides insights, making the

use cases

Keys to Building a Successful Support Community

Starting a support community is a great way to involve your customers in the discussion around your products or services. In fact, it's an easy way to increase the overall quality of your customer experience. If you're looking to start a support community, there are five aspects to keep in

technology

Faster (and smaller) uploads in Discourse with Rust, WebAssembly and MozJPEG

As of a few weeks ago, image uploads in Discourse are faster AND smaller thanks to a technique that compresses and optimizes the images clientside before they are uploaded. This blog post will describe how this feature works and how we implemented it in Discourse. IntroductionWhile Discourse, and forums in

use cases

Five Ways Support Communities Improve Customer Experience

Here at Discourse, we utilize a support community to provide service to both our self-hosted and paid hosting customers. Our customers have direct access to the team that makes the software -- resulting in faster support and better long-term solutions for reported problems. A support community is one of the

use cases

Discord and Discourse - Better Together

Here's a question we get a lot — Discourse and Discord. They sound awfully similar, but are they the same? https://www.discourse.org/aboutDiscourse is completely open source teamwork software, designed for asynchronous written conversation, building on traditional discussion forum software such as phpBB and vBulletin. https://discord.com/companyDiscord

updates

Discourse 2.7 Released!

Today we release Discourse 2.7, building on Discourse 2.6 from last November. For post 2.0 releases we’ve chosen a new set of codenames based on the history of human communication; this release is Strowger and represents the invention of the telephone. Dashboard New Feature AlertLike all

people

Discourse team grows to 50

It's been a long, long time since we wrote about growing our team to 20. The last few years have been good to us and as a result, we've grown steadily and have also continued giving back to open source wherever possible. You might have heard of the new arrivals

use cases

Standing on the Shoulders of a Giant Elephant: Upgrading Discourse to PostgreSQL 13

When the Discourse project started, way back in 2013, the team had to pick and choose between a handful tools into what would become our "stack", the foundational software on which Discourse would be built upon. Some choices proved sub-optimal early, but we were able to quickly migrate over, like

use cases

Discourse Essentials Starter Kit

Want to use Discourse but unsure about where to start? This curated list of articles will help enhance your Discourse knowledge right away! Discourse New User GuideDive into your first Discourse site after learning how to browse through topics, read posts and participate in civilized discussion! Discourse Moderation GuideIf you're

updates

Discourse 2.6 released!

Today we release Discourse 2.6, building on Discourse 2.5 from June. For post 2.0 releases we've chosen a new set of codenames based on the history of human communication; this release is Baudot and represents the invention of the telegraph. Improved Category ModerationIn this release, category moderators

updates

Discourse for Teams is here!

Today we launch Discourse for Teams. Teams is affordably priced, privacy-focused, and comes pre-configured with special tools for teamwork, productivity and internal discussions -- all specifically designed for teams that either already work remotely, or are adopting remote work. Visit teams.discourse.com to find out more and to spin

updates

Discourse Still Gives Back

When Discourse Gives Back was last published in 2017, we were delighted and humbled to see the wider Discourse community resonate with our mission to give back to the open source projects we rely on. While we admit that we dropped the ball on continuing this series of blog posts,

updates

Discourse 2.5 released!

Today we release Discourse 2.5, building on Discourse 2.4 from February. For post 2.0 releases we've chosen a new set of codenames based on the history of human communication; this release is Greek and represents the invention of the written alphabet. Bookmarks With Reminders and DescriptionsBookmarking a

updates

COVID-19 and Discourse

The world is in the midst of a global pandemic. I'm sure you've seen a lot of these messages, so we'll get right to the point. As a completely free open source tool for coordinating online work, Discourse can possibly help: For accredited schools, universities, doctors, and any other credentialed

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